Canada Post just delivered a microwave I'd ordered online today, and had managed to actually break it structurally. It's a shame, as our postman is absolutely awesome, but the system as a whole is just a shambles and makes Royal Mail look very competent. Sadly with the Canadian outlook on "competition", it's Canada Post or nowt for most things.And your online shopping comments made me chuckle. It's like stepping back 10 years - even Amazon here is just a joke compared to the UK or US (or DE, ES etc) versions.
If it's any consolation, Australia Post are almost as bad. It seems that they must have photocopied Royal Mail on a printer with a dodgy toner cartridge when they borrowed the plans to set up postal systems in the colonies...