If it's any help, on Friday DHL delivered me a kids bike from CRC here in Adelaide. Great service, accurate tracking, all present and correct, so far so good...
...Only 4 hours later they then delivered the "2nd half" of the previously complete consignment, that appears to be a load of coffee pods from a company in London to a company in London. Only they're here, in my office, in Adelaide. I seems DHL have no idea how or why.